Majlis Perbandaran Kluang
FM tender documentation for the new headquarters office complex.
Tender documentationFACILITY MANAGEMENT CONSULTING · MALAYSIA
Facility management.
Consulting. Training.
Coaching.
Avancer FM Services Sdn Bhd provides facility management consulting in Malaysia for building operations, maintenance and asset planning. Develop your team through Avancer Academy training and coaching.
AVANCER FM SERVICES SDN BHDEST. 2018 · MALAYSIA
EXPERTISE, ON THE GROUND
From the site.
To the strategy.
Professional foundations.
Practical application.MOF Registered consulting firmCIDB Certified training centreHRD Corp Registered training provider
Practical application.MOF Registered consulting firmCIDB Certified training centreHRD Corp Registered training provider
UPCOMING EVENT · FMC 2026
How ready are your ageing buildings for what comes next?
Facility Management Conference 2026
Surviving and Thriving in Ageing Buildings: Issues, Challenges, Investment and Technology
2–3 December 2026 · Kuala Lumpur & online
Connect with the experts ↗01 / THE AVANCER APPROACH
Facility management
aligned with your business.
Established in 2018, Avancer helps building owners, property management teams and FM service providers plan services and improve delivery. Avancer Academy delivers practical training and workplace coaching.
For building owners
Define service requirements, prioritise maintenance and renewal budgets, and oversee in-house teams and outsourced FM services.
For service providers
Prepare FM proposals and tender submissions, clarify responsibilities, and use practical performance measures to improve service delivery.
02 / OUR EXPERTISE
FM consulting.
From plan to practice.
FM consultants advising on building management, maintenance planning and asset decisions, from strategy and procurement to condition assessment and operational improvement.
01 FM strategy & governance +
Align FM strategy, governance and service models with your business. Develop masterplans and maintenance plans, using life-cycle costing (LCC), operating budgets and capital expenditure (CAPEX) planning to guide asset renewal.
Plan your FM strategy ↗02 Procurement & performance +
Plan FM outsourcing and prepare tender documentation, specifications and service schedules. Structure performance-based FM contracts with service-level agreements (SLAs), key performance indicators (KPIs) and reporting requirements. Support PPP and PFI submissions.
Discuss tenders and contracts ↗03 Operational improvement +
Review building operations, preventive and corrective maintenance, roles, procedures and service performance. Identify operational risks and business continuity priorities, including contingency planning and takeover or handover readiness.
Discuss an operational review ↗04 Building condition & assets +
Use building condition assessment and defects reviews to prioritise repairs, replacement and renewal for new and ageing buildings. Improve asset registers, as-built information and FM documentation to support asset management and maintenance planning.
Discuss a building assessment ↗03 / SELECTED COMPANY EXPERIENCE
FM assignments.
Company experience.
Selected assignments delivered by Avancer FM Services since its establishment in 2018, covering FM tender documentation, asset information, operational advice and coaching.
Majlis Perbandaran Pengerang
FM tender documentation for the council’s administrative offices.
Service planningCo-opbank Pertama
FM services documentation for the new headquarters. Appointment through BEP Akitek Sdn Bhd.
FM documentationSime Darby Property Selatan
Updating the asset registry and as-built drawings at UTHM Pagoh Education Hub, Johor.
Asset informationBoustead Properties
Facilities and property management advisory, operational improvement and coaching of key personnel.
Advisory & coachingRohasasset
Consulting combined with training, coaching and on-the-job assignments for employees.
Workplace applicationYears refer to recorded Avancer engagements. The founder’s earlier career experience is described separately below.
THE PRACTITIONER BEHIND THE PRACTICE04 / FOUNDER & LEADERSHIP
FM expertise, from
operations to strategy.
Ts. Dr. Mohd Mazhar
bin Mohd Marzuki
Founder and Director of Consulting and Training
Dr. Mazhar founded Avancer FM Services Sdn Bhd in 2018 and leads its consulting, training and coaching. His 25+ years of personal experience include operations at KL Tower, the Palace of Justice and HSBC data centres before Avancer.
His DBA research examined strategic management for business continuity in ageing buildings in the Klang Valley, drawing on ISO 41001 (FM), ISO 55001 (asset management) and ISO 22301 (business continuity) frameworks. He has taught Assets and Facilities Management at Universiti Malaya (Semester 1, 2025/2026) and delivered professional education through UTMSPACE.
Academic grounding
DBA (2025), Asia e University
MBA, Building & Facilities Management (2015), Open University Malaysia
B.Eng. (Hons.), Mechanical (1998), Universiti Kebangsaan Malaysia
Industry contribution
Vice President 1, Malaysian Association of Facility Management (MAFM), 2025–2027
Contributions to FM standards (NSC 25/TC 7; ISO/TC 267), CIDB competency development and DSAIN policy drafting and facilitation. Speaker at the 2025 RICS–MIPFM International Property Management Conference.
05 / OUR TEAM
Professional expertise.
Personal commitment.
Led by Ts. Dr. Mohd Mazhar bin Mohd Marzuki, Avancer brings together FM consulting, business operations and client engagement.
Our core team provides continuity and coordination, with specialist consultants and trainers engaged to suit each assignment’s requirements.
FM CONSULTANT
Mohd Hadri
Hadri brings more than 16 years of facilities management experience, including assignments in Malaysia, Qatar and Saudi Arabia. He holds a degree in Electrical Control and Instrumentation Engineering from Universiti Teknologi Malaysia.
His experience spans FM tender documentation, operational procedures, maintenance planning, condition assessments and budgets, alongside computerised maintenance management systems and BIM–FM integration. At Avancer, he contributes to consulting delivery, technical documentation and client training.
BUSINESS OPERATIONS MANAGER
Mona Shafitri
Mona brings more than 10 years of experience in administration, business coordination and event operations. She holds a Bachelor of Business Administration (Hons) from Kuala Lumpur Infrastructure University College.
Her background includes ISO 9001:2015 quality-management coordination, document control and audit support. At Avancer, she manages business operations, training coordination and project administration, keeping client communications, schedules and documentation organised.
BUSINESS DEVELOPMENT EXECUTIVE
Stephanie Yeow
Stephanie brings more than 10 years of experience across business development, sales coordination and operations management. Her background includes managing multi-outlet operations, contributing to business planning and expansion initiatives, developing client relationships, and coordinating teams to improve service delivery and sales performance.
At Avancer, she focuses on identifying business opportunities, understanding organisational needs and developing client relationships across consulting, training and conferences. She communicates in English, Bahasa Malaysia, Mandarin and Cantonese.
06 / AVANCER ACADEMY
FM training.
Workplace coaching.
Avancer Academy is the training brand of Avancer FM Services Sdn Bhd, delivering facility management and building maintenance training and coaching for practitioners, property and FM managers, and service-provider teams.
Learning through discussion, practical examples and professional experience.
CIDB FMM training.
RPLE preparation.
Prepare for CIDB’s Certified Facility Management Manager (FMM) pathway with structured learning and coaching. RPLE (Recognition of Prior Learning and Experience) preparation helps experienced practitioners review their work evidence and interview readiness. Public, in-house and blended programmes are available.
FMEFM Executive · Level 4FMMFM Manager · Level 5FMH5Healthcare FM Manager · Level 5
CIDB-accredited scope: FME, FMM and FMH5, subject to the programmes and premises stated in the certificate. Preparatory training does not award certification: eligibility, assessment and certification are determined by CIDB. HRD Corp claim eligibility depends on the programme and applicable employer requirements.
Discuss training and preparation ↗
Learn, apply
and improve.
Develop practical skills in asset management, building maintenance, contracts and KPIs, life-cycle costing and renewal budgeting. Connect risk and contingency planning with business continuity, and apply agreed improvements through workplace coaching.
FM strategy & governanceBuilding maintenanceContracts, SLAs & KPIsLife-cycle costing (LCC)Risk & business continuityManagement & leadership
TRAINING · COACHING · EVENTS
Don’t miss your next
opportunity to learn.
Be in the loop. Get updates on Avancer programmes and events that match your interests, straight to your inbox.
Keep Me Updated
Choose your interests. Suggest a topic.
Unsubscribe whenever you wish.
07 / PROFESSIONAL FOUNDATIONS
Credentials
with clear scope.
Avancer’s registrations and Dr. Mazhar’s professional credentials relate to the scopes stated below. Company training accreditation and individual credentials are distinct.
Registration details follow the stated certificate scopes and validity periods. Detailed certificates are available on request.
Company registrations +
- MOF consulting firm465-0002048515 · 1 Sep 2026 – 31 Aug 2029
- MOF training services357-0002315013 · Code 221110
26 May 2026 – 25 May 2029; Bumiputera recognition for this registration - CIDB Certified Training CentrePLB//NS/2024/0107 · FME, FMM & FMH5
18 Apr 2025 – 17 Apr 2028
- CIDB CCD training providerCIDB-PLCCD20240118-216 · 13 Apr 2026 – 12 Apr 2028
- HRD Corp Registered Training Provider4 Jul 2026 – 3 Jul 2027
Founder’s professional credentials +
- Professional Technologist · MBOTValid to 22 Aug 2027
- Registered Property Manager · PM 14492026 registration valid to 31 Dec 2026
- HRD Corp Accredited TrainerValid to 18 Dec 2027
- CIDB trainer, assessor & examiner rolesCertified FM Manager and assessor, with FMM and FMH5 trainer appointments and FME trainer/examiner accreditation. Scope and validity vary by appointment.
08 / WORKING TOGETHER
A clear path from priorities to action.
01
Understand
Your brief, operating context, documents and site conditions.
02
Structure
Priorities translated into plans, requirements and management tools.
03
Enable
Implementation support, training and coaching within the agreed scope.
04
Review
Assess progress and refine the actions that matter to your organisation.
LET’S START WITH YOUR PRIORITIES
Discuss your
FM priorities
with Avancer.
Tell us about your buildings, tender or contract requirements, operational challenges or team development needs. We will help define an appropriate scope.
Avancer FM Services Sdn Bhd
info@avancerfm.com.my ↗+603 2787 9156KL office1-23-5, Suite 14, Menara Bangkok Bank
Berjaya Central Park, Jalan Ampang
50450 Kuala Lumpur, MalaysiaKajang office
SBS30, Sentral Business Suites
Kompleks Sentral Point, No. 1-11, Jalan TKS 1
43000 Kajang, Selangor, Malaysia